Don’t guess what drives performance. Engineer it.

What we do

We are a behavioural science and cultural analytics consultancy empowering retailers to build cultures that perform today and adapt for tomorrow.

How we do it

Together we identify, measure, and benchmark behaviours that drive high performance.

Discover our services

We codify them into a blueprint everyone can understand and act on.

Discover our services

Then we help you embed and scale them — so they shape how you hire, lead, and grow.

Discover our services

Our research partners share our view: the real performance gap isn’t in technology, it’s in culture. By working together, we uncover how leading retailers turn disruption into focus, talent into capability, and change into performance.

Our Research Labs

Decode the future of retail leadership and culture

Future Retail Labs is Performology’s hub for exploring the next frontier of store performance. Working with leading retailers, we study the behaviours and skills shaping future leaders and teams, generating insight and a knowledge base for the sector.

More about our labs

Why us?

Results.
Not vibes.

We link culture directly to performance — customer outcomes, productivity, retention, growth — not vague engagement scores.

Built
for complexity.

We specialise in large, consumer-facing businesses. Multi-site. Multi-shift. High turnover. We design for your reality.

No spin. 
No jargon.

Just rigorous analysis that pinpoints what drives performance, what holds you back, and how to turn insight into action.

Change
that lasts.

Transformation isn’t a campaign. It isn’t a quick fix. It’s a discipline. We design routines and systems that make high performance the everyday reality.